🇬🇧 UK SHIPPING ONLY 🇬🇧
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Privacy policy


1. Information We Collect

To fulfill your order, you must provide certain information, such as your name, email address, postal address, payment information, and the details of the handmade product that you’re ordering.

2. Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

  • To provide our services, such as fulfilling your order, settling disputes, or providing customer support.
  • When you have provided your affirmative consent, which you may revoke at any time, such as signing up for our newsletter.
  • If necessary to comply with a legal obligation or court order.

3. Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

  • Service providers: We share information with Big Cartel and trusted delivery companies (like Royal Mail or USPS) to perform functions and provide services to our shop.
  • Business transfers: If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
  • Compliance with laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to respond to legal processes or government requests.

4. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations (such as tax laws). We generally store your data for 7 years.

5. Your Rights

If you reside in certain territories, including the UK and EU, you have a number of rights in relation to your personal information. You have the right to access, change, restrict, or delete your personal information.

6. How to Contact Us

For purposes of data protection law, I, Emma, am the data controller of your personal information. If you have any questions or concerns, you may contact me at [email protected]